Managed - Extended Business Teams

Resource Augmentation

A sales & service organization needs to focus its resources, skills & innovations to be able to deliver its services at reduced cost and offer its customers improvements of service processes. As a crucial business strategy, after-sales service comprises of timely delivery, installation of the product, service quality & feedback. Businesses can benefit from service loyalty, service quality, customer satisfaction & customer retention, which indirectly contribute to increasing revenue & profits.

We can, for our clients build / deploy a business function specific team that would optimise the performance of that particular business function. Our forte lies in deploying teams for technology and support with flexibility that all businesses would need.

Resource as a Service - Technology

Attracting, Training & Retaining Specialized IT Talent - is a big challenge for many organisations. And, with the rapidly evolving technologies and business needs, sourcing right IT resources at right time has become big pain area. We help relieve our clients pain by providing them with the correct tech resources that would help them build awesome technology.

Solving architecture & integration issues

Tuning misconfigured features & applications

Updating system to guarantee faultless performance

Timely security audits and installation

Dedicated training for administrators, developers, and end-users

Infini's Resource Augmentation Services offer Technology Resources as a service

Our Tech Expertise

Programming Languages
  • PHP (Wordpress, Laravel, Codeigniter, Cake PHP)
  • Python (Django, Flask)
  • Java(Springs, Struts, Hibernate)
  • Go
Front-end Technologies
  • HTML5
  • css / scss / sass / less
  • JavaScript (jQuery / AngularJS / Vue.js)
  • Express js / Sails js
Databases
  • MySQL
  • Oracle
  • MongoDB
  • Redis
Native Platforms
  • Android
  • iOS
  • Windows
Hybrid Platforms
  • Phonegap
  • Ionic
  • Jquery Mobile
Cross Platforms
  • React Native
  • Xamarin
  • Kony
DevOps
  • CI /CD
  • Docker
  • Kubernetes
  • Chef-Puppet
  • Jenkins

Resource as a Service - Customer Communication

Global Delivery Centre

Globally supported contact center to handle inbound & outbound call operations

Multi-lingual Capability

Technical assistance in 40+ languages at various levels

Omni-channel Support Service

E-mails, chats, inbound and outbound call support to handle service requests & queries

Case Studies

As a leading digital agency in Paris, we look to engage with our clients beyond the conventional design and development agency relationship.